Frequently Asked Questions

All the questions you might have about Quest Coffee Club, as well as links to support.

When do I receive my coffee?

We roast and ship each month's coffee on the second Tuesday of each month. Your coffee will normally arrive in the third week of each month (around the 20th).

When am I charged for my subscription?

You will be charged on the first of each month, until you decide to cancel.

How much coffee do I get each month?

Depending on your order size, each bag is 12oz of whole-bean, freshly roasted coffee.

What kind of coffee will I receive?

We always ship whole-bean, freshly roasted coffee. We roast our coffees light to medium to best reveal each coffee's unique and complex taste profile.

Where is my coffee roasted?

We roast each month's coffee in Indianapolis, Indiana on a 12 kilo Probat roaster. We always roast on the second Tuesday of each month and ship directly after.

If I really like a month's coffee, can I reorder it?

Our coffee selections each month are highly seasonal and generally only available once a year. Sometimes we may offer re-orders of a previous month's coffee as supply allows.

What countries do you ship to?

Currently we ship only to the United States. We are looking into adding support for additional countries.

How can I make changes to my account?

You can pause, cancel and make changes to your account by logging into the Quest Coffee Club storefront powered by Plasso.

Still have some questions?

Contact us and we will get back asap

Email us at hello@questcoffeclub.com. You may also reach out to us on Facebook at facebook.com/questcoffeeclub or on Instagram at instagram.com/questcoffeeclub.

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